Last Updated: June 2026
Thank you for shopping with Vitaltrack. This Shipping Policy explains how we process, ship, and deliver orders placed through vitaltrack.org.
Order Processing
Orders placed before 7:00 PM GMT are typically processed and dispatched the same business day.
Orders placed after 7:00 PM GMT, on weekends, or on public holidays will generally be processed on the next business day.
While we strive to process all orders within these timeframes, occasional delays may occur during periods of unusually high demand.
Shipping Costs
We are pleased to offer FREE Priority Shipping on all orders within the United Kingdom.
No minimum purchase is required.
Shipping Carriers
To ensure the fastest and most reliable delivery service, orders may be shipped using one of the following carriers:
- Royal Mail
- Evri
- DHL
- Other trusted delivery partners when necessary
The carrier used for your order will depend on your location, package size, and current shipping conditions.
Estimated Delivery Times
Most orders arrive within:
2–3 Business Days
Please note that delivery estimates are not guaranteed and may vary depending on:
- Carrier delays
- Weather conditions
- Public holidays
- High shipping volumes
- Circumstances beyond our control
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
Tracking updates may take up to 24 hours to appear after dispatch.
Shipping Address Accuracy
Customers are responsible for providing accurate shipping information at checkout.
Vitaltrack is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses supplied by the customer.
If you notice an error in your shipping address, please contact us immediately at info@vitaltrack.org.
Lost, Stolen, or Delayed Packages
If your package appears to be lost or significantly delayed, please contact us and we will work with the carrier to investigate the shipment.
Once a package has been marked as delivered by the carrier, Vitaltrack cannot guarantee reimbursement for theft or loss occurring after delivery. However, we will always do our best to assist customers in resolving delivery issues.
Returns
We offer a 90-Day Return Policy for unused products returned in their original condition and packaging.
To initiate a return, please contact our customer support team at info@vitaltrack.org.
Additional terms and conditions may apply. Please refer to our Returns & Refund Policy for full details.
Warranty
All eligible Vitaltrack products are backed by our 10-Year Limited Warranty against manufacturing defects.
For warranty assistance, please contact info@vitaltrack.org with your order details and a description of the issue.
Contact Us
If you have any questions regarding shipping, delivery, returns, or warranty coverage, please contact us:
Email: info@vitaltrack.org
Website: vitaltrack.org
